Do they have a cell phone?

Do they use a smart phone?

• What kind?

Do they have an iPad or tablet device?

Do they know how to use the accessibility features to navigate your smart device?

How are they with making phone calls?

How are they with navigating apps?

How are they with downloading new apps?

How are they with using automated systems?

Have they used the apps below before?

• GPS

• Facetime

• Be My Eyes

• Aira

• Any Others

Have they used apps such as Lyft or Uber before?

• How did that go?

Have they used apps to check for bus schedules?

What Transportation options are available to the client?

Is their public transportation in their town?

• Have they used it?

• What is the useability of it (is it reliable, near bus stops; how frequent are the stops; does it have limited run time)?

• Do they feel safe using public transportation?

  • Why or why not?

Is there a taxi company in their area?

• Have they used it?

• What is the realistic usability for the client (cost; reliability; payment methods)?

• Do they know the tipping procedures

• Any additional training needed for money handling practices?

• Do they feel safe using a taxi/cab?

  • Why or why not?

Is paratransit available to them?

• Have they used it?

• Usability (reliability, payment methods, run schedule)?

• Do they feel safe using paratransit?

  • Why or why not?

Are ride-share services such as Lyft or Uber available in their area?

• Have they used it?

• What is the reliability of this in their area?

• Do they have technology to use these apps?

• Do they know how to use the apps?

• Would they feel safe using a ride share service?

What are their current means of transportation

• Do they use friends/family/volunteers?

• Do they pay them?

  • What does payment look like for them (money, dinner/coffee, groceries, gas, gift cards)?

• Do they feel comfortable using friends/family/volunteers?

Have they hired drivers?

• Do they know how to hire drivers?

• Where are good locations in their area to advertise for drivers (church; Facebook, community centers, libraries)?

• Payment method

  • How much

  • Cost of gas

  • Would they pay mileage or hourly or both?

  • Would the driver use their own car or does the client have one of their own?

  • If they have their own, do they understand car maintenance?

  • Would they feel comfortable advertising and using a driver?

Is carpooling an option?

• Payment Method (pay for gas, give gift cards, pay with cash)?

• Are they comfortable carpooling?